Who Can I Contact?

Do you have a question but you're not sure who you can ask? Here's some useful contacts:

Edwin Rivera (support@cpshopmanager.com) - Business Solutions/In-Depth Support

Ashley Bunch (ashley@ceramicpro.com; 858-293-1948) - General Support

William "Bill" Carmin (bill.c@pillarpayments.com; 224-661-5762) - Payment Processing/Transaction Support (clients with terminals only)

If you have a question about your terminal's hardware or have a hardware-specific issue, you can reach out to PAX via the phone number on the bottom of your payment terminal.

You can also reach out to support by clicking Contact in the upper right corner, or the lifesaver icon in the lower right corner!